Privacy Policy

This Privacy Policy explains how VisAIbility ("we", "our", or "us") collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

1.1 Information You Provide

We may collect the following information when you use our services:

• Website URLs you submit for analysis
• Contact information (name, email address) when you contact us or use our contact form

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our website analysis services
• Process your requests and transactions
• Respond to your enquiries and provide customer support
• Send you service-related communications
• Analyse website usage to improve our services
• Comply with legal obligations

3. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Contractual necessity: To provide the services you request
• Legitimate interests: To improve our services and website functionality
• Consent: Where you have given explicit consent for specific processing activities
• Legal obligation: To comply with applicable laws and regulations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers: Third-party companies that help us operate our business (e.g., hosting providers)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with any merger, sale, or acquisition of our business

5. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce our agreements

Analysis results and associated data may be retained for a reasonable period to allow you to access your historical reports.

6. Your Rights

Under UK GDPR, you have the following rights:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data (subject to legal obligations)
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another service
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyse website traffic and usage patterns
• Provide a better user experience

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries outside the UK and European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: sascha@visiontrade.co.uk

We will respond to your enquiry within 30 days as required by UK GDPR.

13. Supervisory Authority

If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority:

Information Commissioner's Office
Website: ico.org.uk
Phone: 0303 123 1113